Support and content reports

Contact support

Email support@3dtattoo.app for billing, account access, generation issues and content reports. No sign-in is required to email us. This address forwards incoming messages to our support inbox; replies may currently come from the operator's QQ mailbox. Keep the original conversation when replying.

For billing, credits, account access and generation problems, use our support ticket centre. Sign in to submit a ticket and read replies in the same place. The support button at the bottom right also opens the ticket form.

Do not include passwords, payment card details or sensitive identification documents. For payment issues, include an order ID and the date, not your card number.

Report content or appeal a decision

Submit a ticket with the subject Content report or Appeal. Include the page URL or design ID, the reason for your report and any relevant screenshot. Reports of child exploitation, non-consensual imagery, impersonation, hateful abuse, violence or copyright infringement should clearly identify the concern. Do not re-upload illegal imagery as evidence.

Reports enter the same private support queue used for customer support. We may request additional information, investigate the relevant account and restrict content or access under our Acceptable Use Policy. We do not promise a fixed response time or automatic removal merely because a report is filed. You can track replies and provide further information in your ticket.

The ticket centre requires an account. If you cannot sign in, email support instead. Content reports and appeals can also be emailed with the same information requested above.